What We Do Best
At Training Circumference, we help companies in the hospitality industry globally grow their revenue. We achieve this by a combination of product development, pricing, enhancing customer engagement and training employees.
Our proprietary systems and bespoke solutions will help you deliver a better customer experience for your guests. Delighted customers will always return and will be great brand ambassadors for you.
Whether you are running a hotel, restaurant or a cafe, connect with us to find our how we can help you grow your business and deliver an exquisite experience for your customers.
All our programmes are delivered through a combination of workshops and the use of a collaborative virtual classroom over the course of a year.
Training Circumference 6 Steps System
1. Growth Strategy
– internal & external audit
– realigning vision and mission
– define strategy diamond
2. Curating Products
– repackage existing products
– develope new products
3. Pricing Strategy
– benchmarking
– pricing sweetspot
4. Implementation
– process design
– appropriate tools
5. Human Capital Developement
– change management
– customer engagement training
– incentivization
6. Monitor & Review
– analysis of key matrix
– pricing reporting
– recalibration
Some Of Our Services
Curating Amazing Experience For Your Guests
We co-create out of this world experiences at every point of your guests’ journey.
We know that clients need different experiences at different times of their life or when they travel for a different purpose.
Revenue Management
We know what sells! We have built long term relationships with more than 130 hotels globally.
We help optimize current revenue streams and identify new ones.
Our strength is in creating innovative and novel income generating solutions.
Customer Engagement
Customer engagement starts with your team.
We embed your vision and values in your employers.
We help them deliver magnetic moments to your customers.
Pricing Strategy
Pricing your products and services correctly is essential to maximize revenue.
We understand, anticipate and react to market demand when we price your products and services
We use credible analytics to optimize pricing.
Training Programmes
We teach your staff to deliver magnetic moments.
We help your staff to develope their careers.
We design and deliver inclusive programs where corporate social responsibility is at our very core.
NEW : Counter Terrorism Preparedness
Over the last 2 decades we have had clients that suffered at the hands of terrorists.
We train your team in protecting and preparing for these imminent threats.
We coach your staff to identify signs of terrorism. We ensure your team know how to differentiate fake news and how to address hate speech.